Sales Surveillance Officer

Prudential

Kuala Lumpur, Malaysia
Balanced scorecard framework administration
Conducting documentation review
Mystery shopping case validation
Prudential's purpose is to be partners for every life and protectors for every future, creating a culture where diversity is celebrated and inclusion is assured

Job Summary

  • Prudential's purpose is to be partners for every life and protectors for every future, creating a culture where diversity is celebrated and inclusion is assured.
  • The role involves administering the MAS Balanced Scorecard framework, conducting checks, and reviewing sales advisory standards to meet regulatory requirements.
  • The company provides a platform for people to do their best work, grow, and succeed, supporting career ambitions and offering a place to Connect, Grow, and Succeed.

Matching Summary

Prudential's purpose is to be partners for every life and protectors for every future, creating a culture where diversity is celebrated and inclusion is assured.

Skills & Requirements

Must-have

  • Balanced Scorecard framework administration
  • Conducting documentation review
  • Mystery shopping case validation
  • Policy replacement assessment
  • Customer call-back review
  • Agency force training support

Nice-to-have

  • Self-motivated and driven
  • Analytical and attentive to details
  • Collaborate with stakeholders
  • Support career ambitions

Key Requirements

  • 3-5 years compliance experience
  • Insurance industry operations understanding
  • Knowledge of Insurance Act, FAA, MAS regulations
  • Degree in Business, Insurance, or Finance
  • Strong command of English language

Work Rights

Not specified

Tailored Resume

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