Base: $18-$22ph depending on experience; bonus/equ...
Fully onsite
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative to provide exceptional client experiences in a veterinary setting. The role entails managing client communications, scheduling appointments, and supporting the medical team in delivering high-quality pet care
Job Summary
The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
Employees benefit from tailored development programs, mentorship, career pathing, and a supportive collaborative environment.
The role includes competitive pay, performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Representative to provide exceptional client experiences in a veterinary setting. The role entails managing client communications, scheduling appointments, and supporting the medical team in delivering high-quality pet care.
Salary
Base: $18-$22/hr depending on experience; Bonus/Equity: Performance bonuses available; Benefits: Health, dental, vision, life insurance, mental health resources, 401(k) matching, paid time off
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and payments
Demonstrate empathy with emotional clients
Nice-to-have
Prior customer service experience in healthcare
Strong desire to provide compassionate service
Ability to handle multiple tasks efficiently
Basic proficiency with scheduling software
Key Requirements
High school diploma or equivalent work experience
Prior customer service experience preferred
Basic proficiency with technology and scheduling software