Critical Care Transport Communications Coordinator - Ambulance Dispatcher
Cleveland Clinic Health System
Port St. Lucie, Florida, US
High volume communications center experience
Pbx operator or law enforcement background
Medical terminology knowledge
This role involves processing incoming and outgoing communications while monitoring GPS, Epic, Fleetmatics, phones, local EMS, traffic, and weather conditions
Job Summary
This role involves processing incoming and outgoing communications while monitoring GPS, Epic, Fleetmatics, phones, local EMS, traffic, and weather conditions.
The position requires receiving records, assessing urgency, and coordinating all transportation arrangements for critical care patients.
Cleveland Clinic offers opportunities to explore educational development courses and advanced positions such as the Communications Lead role.
Matching Summary
This role involves processing incoming and outgoing communications while monitoring GPS, Epic, Fleetmatics, phones, local EMS, traffic, and weather conditions.
Skills & Requirements
Must-have
High volume communications center experience
PBX operator or law enforcement background
Medical terminology knowledge
Nice-to-have
Multi-tasking in high pressure environments
Strong phone etiquette skills
Interest in educational development courses
Key Requirements
High School Diploma or GED
Two years of experience in high-volume communications center
Experience with PBX operator or public/private law enforcement/security agency