Customer Service Representative

Whole Dogz

Whole Dogz, VA, United States
Base: $15.00–$17.00ph; bonus/equity: tips; benefit...
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Fluent in human and hound
Juggle phones, customers, and muddy paws
Answering phones with a smile
** Whole Dogz is seeking a Customer Service Representative who is passionate about both pets and people. The role involves multitasking in a lively environment, providing exceptional service to pet owners, and maintaining a welcoming atmosphere. **

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/check-outs, handling payments, and keeping the lobby clean.
  • Pay starts at $15.00–$17.00/hour DOE + tips, with part-time health, mental health, and telehealth benefits.

Matching Summary

Match Score: 75

** Whole Dogz is seeking a Customer Service Representative who is passionate about both pets and people. The role involves multitasking in a lively environment, providing exceptional service to pet owners, and maintaining a welcoming atmosphere. **

Salary

Base: $15.00–$17.00/hour; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • fluent in human and hound
  • juggle phones, customers, and muddy paws
  • answering phones with a smile
  • handling cash and cards
  • responding to complaints with patience

Nice-to-have

  • part concierge, part chaos coordinator
  • make every client feel like a VIP
  • community that lives to elevate love
  • charming customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs
  • Previous experience in customer service or retail

Work Rights

Not specified

Tailored Resume

Cover Letter