Patient Service Rep (psr)

Advocate Health

Libertyville, IL, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
The role provides efficient, high-quality service to patients arriving for appointments or contacting the office for information on tests, bills, and referrals

Job Summary

  • The role provides efficient, high-quality service to patients arriving for appointments or contacting the office for information on tests, bills, and referrals.
  • Employees are responsible for accurately registering patients in the EMR system, verifying insurance eligibility, and entering billing information at the time of service.
  • Advocate Health offers a comprehensive suite of total rewards including health benefits, retirement plans with employer match, and educational assistance programs.

Matching Summary

The role provides efficient, high-quality service to patients arriving for appointments or contacting the office for information on tests, bills, and referrals.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers

Nice-to-have

  • Working knowledge of eClinicalWorks system
  • Strong communication skills
  • Ability to solve complex patient problems

Key Requirements

  • High school diploma required
  • 1-2 years related customer service experience
  • CRT/PC experience in customer service setting

Work Rights

Not specified

Tailored Resume

Cover Letter