Information Systems Coordinator

University of Arkansas at Pine Bluff

Pine Bluff, Arkansas, US
Workday crm configuration
Student lifecycle understanding
Data-informed communication culture
The CRM Specialist serves as the University’s lead technical and functional specialist responsible for CRM configuration, segmentation, campaign automation, and analytics within Workday

Job Summary

  • The CRM Specialist serves as the University’s lead technical and functional specialist responsible for CRM configuration, segmentation, campaign automation, and analytics within Workday.
  • This position plays a pivotal role in improving student communications, increasing conversion and retention outcomes, and strengthening institutional accountability through data.
  • As UAPB implements Workday as a new enterprise platform, the CRM Specialist will help build a campus-wide culture of data-informed communication.

Matching Summary

The CRM Specialist serves as the University’s lead technical and functional specialist responsible for CRM configuration, segmentation, campaign automation, and analytics within Workday.

Skills & Requirements

Must-have

  • Workday CRM configuration
  • student lifecycle understanding
  • data-informed communication culture
  • Workday platform implementation

Nice-to-have

  • strong collaboration skills
  • ability to train end users
  • change management strategies

Key Requirements

  • Bachelor's degree in related field
  • 3+ years of relevant experience
  • Experience building audience segmentation
  • Working knowledge of data governance
  • Proof of legal authority to work in the US

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter