Senior Manager, Business Intelligence, Fan Support

Livenation

Manchester, United Kingdom
Data analysis and reporting
Microsoft powerpoint and excel
Management of reporting team
The role is responsible for delivering high-quality data, reporting, and insights to support the growth and success of the Fan Support team globally

Job Summary

  • The role is responsible for delivering high-quality data, reporting, and insights to support the growth and success of the Fan Support team globally.
  • You will manage a small team and build insight capabilities to identify opportunities for improving fan outcomes and cost performance.
  • Live Nation Entertainment fosters an inclusive culture driven by accessible leaders and enthusiastic teams, committed to diversity and helping employees balance work and home life.

Matching Summary

The role is responsible for delivering high-quality data, reporting, and insights to support the growth and success of the Fan Support team globally.

Skills & Requirements

Must-have

  • Data analysis and reporting
  • Microsoft PowerPoint and Excel
  • Management of reporting team
  • Creation of reporting dashboards
  • KPI definition and tracking
  • Presentation of data insights
  • Working to tight deadlines

Nice-to-have

  • Experience with DOMO or Tableau
  • Knowledge of Five9 and Zendesk
  • Strong communication skills
  • Analytical mindset with commercial focus
  • Ability to work in fast-paced environment
  • Collaborative team player
  • Customer-focused attitude

Key Requirements

  • Experience analyzing data and processes
  • Attention to detail
  • Ability to meet tight deadlines
  • Numerate with basic statistical skills
  • Experience in management information reporting
  • Experience with centralized reporting platforms
  • Strong communication skills

Work Rights

Not specified

Tailored Resume

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