Manager, Technical Support Engineering – Workday Platform
080
Hybrid (50% in-office time quarterly)
Workday prism analytics expertise
Sql and python data analysis skills
Distributed systems troubleshooting
The position of Manager, Technical Support Engineering at Workday involves leading a global team to provide exceptional support for their analytics platform. The role emphasizes strong technical expertise, effective leadership, and a commitment to customer satisfaction within a collaborative and innovative company culture
Job Summary
This role leads a high-performing global team dedicated to delivering world-class support for the Workday Analytics platform.
The position requires deep technical expertise in debugging complex system issues, optimizing query performance, and managing distributed computing workloads.
Candidates will benefit from a flexible work approach that combines remote freedom with at least 50% time spent in-office or with customers quarterly.
Matching Summary
Match Score: 85
The position of Manager, Technical Support Engineering at Workday involves leading a global team to provide exceptional support for their analytics platform. The role emphasizes strong technical expertise, effective leadership, and a commitment to customer satisfaction within a collaborative and innovative company culture.
Skills & Requirements
Must-have
Workday Prism Analytics expertise
SQL and Python data analysis skills
Distributed systems troubleshooting
24x7 on-call rotation management
Team leadership in technical support
Nice-to-have
Experience with Jupyter Notebooks
Knowledge of financial data structures
Strong customer success collaboration
Proactive operational resilience mindset
Key Requirements
Bachelor's degree in Computer Science or related field
6+ years experience in technical support or analytics