Issrrn000725 - Infra Tech Support Practitioner Copy 08

Accenture

Not specified
Service desk management expertise
Production systems availability
Incident and outage resolution
Accenture is seeking an Infra Tech Support Practitioner to join their team, focusing on Service Desk Management and incident resolution while fostering a collaborative work environment. The ideal candidate should have beginner-level skills in relevant areas and a bachelor's degree in a related field

Job Summary

  • Ensure production systems are available and operating according to defined Service Level Agreements.
  • Drive incident and outage resolution and maintain clear communication throughout the process.
  • Establish disaster recovery procedures to safeguard critical operations.

Matching Summary

Match Score: 75

Accenture is seeking an Infra Tech Support Practitioner to join their team, focusing on Service Desk Management and incident resolution while fostering a collaborative work environment. The ideal candidate should have beginner-level skills in relevant areas and a bachelor's degree in a related field.

Skills & Requirements

Must-have

  • Service Desk Management expertise
  • production systems availability
  • incident and outage resolution
  • restore service efficiently
  • disaster recovery procedures
  • data retention practices

Nice-to-have

  • collaborative environment
  • problem solving discussions
  • dynamic and supportive workplace
  • communication throughout the process

Key Requirements

  • Beginner proficiency in Service Desk Management
  • Bachelor's Degree in relevant field

Work Rights

Not specified

Tailored Resume

Cover Letter