Transition Co-ordinator

Barclays

Knutsford, United Kingdom
Exceptional customer service skills
Resolving complex customer needs
Customer care procedures and controls
Provide exceptional customer service while resolving more complex customer needs/requests

Job Summary

  • Provide exceptional customer service while resolving more complex customer needs/requests.
  • Develop and implement customer care procedures and controls to mitigate risks and maintain efficient operations.
  • Identify industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Matching Summary

Provide exceptional customer service while resolving more complex customer needs/requests.

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Resolving complex customer needs
  • Customer care procedures and controls
  • Industry trend identification
  • World class customer service
  • Meet/exceed targets and objectives

Nice-to-have

  • Collaborate with cross-functional teams
  • Provide feedback and coaching
  • Positive working environment
  • Corporate client experience
  • Workflow management tools experience

Key Requirements

  • Experience with world class customer service
  • Effective communication skills
  • Ability to work under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter