We shape new game-changing careers in over 70 countries, attracting the best talent
Job Summary
We shape new game-changing careers in over 70 countries, attracting the best talent.
Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients.
As part of the Concentrix Consulting team, you'll be instrumental in our consulting work working with top talent to transform customer experiences.
Matching Summary
We shape new game-changing careers in over 70 countries, attracting the best talent.
Skills & Requirements
Must-have
Customer strategy definition and redesign
Omnichannel customer journey optimization
Voice of the Customer program implementation
Client operations transformation support
English and French required
Nice-to-have
Appetite for customer experience issues
Analytical skills and work rigor
Curiosity and business sense
Agility and risk taking appreciation
Retail and/or Travel industry experience
Key Requirements
2-3 years of experience in consulting
Graduate of a Bac +5 from a major business school
Experience on customer experience topics is a plus