Customer Success, Program Management, Senior Manager

Salesforce

Multiple Locations
$143,400 - $216,900 annually; not specified; not s...
Cross-functional initiatives
New product launches
Customer success organization
The Senior Program Manager plays a meaningful role leading both large-scale, cross-functional initiatives as well as new product launches within our Customer Success organization

Job Summary

  • The Senior Program Manager plays a meaningful role leading both large-scale, cross-functional initiatives as well as new product launches within our Customer Success organization.
  • PMs are responsible for programs from beginning to end, ensuring cross team collaboration, flawless execution and effective communication.
  • Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Matching Summary

The Senior Program Manager plays a meaningful role leading both large-scale, cross-functional initiatives as well as new product launches within our Customer Success organization.

Salary

$143,400 - $216,900 annually; Not specified; Not specified

Skills & Requirements

Must-have

  • cross-functional initiatives
  • new product launches
  • customer success organization
  • program execution
  • stakeholder alignment
  • agile methodologies

Nice-to-have

  • AI-driven customer success
  • workforce transformation
  • fearless decision making
  • continuous improvement
  • process-driven mindset

Key Requirements

  • 10+ years Program Management experience
  • Product Launch experience
  • highly matrixed environment
  • global teams experience
  • Scrum master certification (CSM)
  • PMI or PrMI certification

Work Rights

Not specified

Tailored Resume

Cover Letter