Manager, Service Operations

KONE Bulgaria

Lombard, IL, US
Base: $148,700 – $195,195; bonus: 15% target incen...
Not specified (considering the nature of the role, it may lean towards a hybrid model).
5+ years maintenance expertise
Supervisory experience with union workforce
Safety guidelines implementation
KONE Bulgaria is seeking a Service Operations Manager for their Lombard, IL location. The role emphasizes leadership in service operations, focusing on safety, team development, and customer satisfaction within the context of KONE's commitment to innovation and sustainability

Job Summary

  • The role involves driving service business operations while promoting a positive culture focused on safety and quality goals.
  • Candidates must have 5+ years of relevant maintenance expertise and supervisory experience, ideally leading a union-represented workforce.
  • The position offers a competitive salary range of $148,700 – $195,195 along with a 15% target annual bonus plan.

Matching Summary

Match Score: 85

KONE Bulgaria is seeking a Service Operations Manager for their Lombard, IL location. The role emphasizes leadership in service operations, focusing on safety, team development, and customer satisfaction within the context of KONE's commitment to innovation and sustainability.

Salary

Base: $148,700 – $195,195; Bonus: 15% Target Incentive based on company and individual goals; Benefits: Medical, Dental, Vision, 401K match, Paid Time Off

Skills & Requirements

Must-have

  • 5+ years maintenance expertise
  • Supervisory experience with union workforce
  • Safety guidelines implementation
  • Budget planning and control
  • Customer satisfaction management

Nice-to-have

  • Appetite for learning new technologies
  • Coaching technical supervisors
  • Collaborative work environment
  • Commitment to sustainability
  • Continuous employee development

Key Requirements

  • 5+ years maintenance expertise
  • Supervisory experience
  • Union represented workforce experience
  • Associates degree in related field or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter