It Systems Manager

Education Perfect

New Zealand
Not specified; equity bonuses available; wellness ...
On-site
Lead distributed it support team across time zones
Manage iso 27001 compliance and audit cycles
Oversee it ticket queue and sla delivery
Education Perfect is seeking an experienced IT Systems Manager to oversee their IT operations and support team in New Zealand and Vietnam. The role involves managing IT support queues, ensuring compliance with ISO 27001 standards, and leading technology provisioning for new hires, all within an EdTech environment that prioritizes impactful educational experiences

Job Summary

  • This role involves leading a small, distributed IT team across New Zealand and Vietnam while ensuring end-to-end ownership of IT operations.
  • The successful candidate will be responsible for maintaining ISO 27001 certification and managing the operational transition from Zluri to Torii.
  • Employees receive comprehensive benefits including employee equity, a wellness bonus, and flexible work arrangements allowing up to 90 days of travel per year.

Matching Summary

Match Score: 85

Education Perfect is seeking an experienced IT Systems Manager to oversee their IT operations and support team in New Zealand and Vietnam. The role involves managing IT support queues, ensuring compliance with ISO 27001 standards, and leading technology provisioning for new hires, all within an EdTech environment that prioritizes impactful educational experiences.

Salary

Not specified; Equity bonuses available; Wellness Bonus: $750 NZD pre-tax

Skills & Requirements

Must-have

  • Lead distributed IT support team across time zones
  • Manage ISO 27001 compliance and audit cycles
  • Oversee IT ticket queue and SLA delivery
  • Execute hardware procurement and asset tracking
  • Lead SaaS platform migration from Zluri to Torii

Nice-to-have

  • Experience in fast-paced SaaS environments
  • Ability to balance strategy with hands-on execution
  • Strong problem-solving skills for complex issues
  • Familiarity with remote-first team cultures

Key Requirements

  • Proven experience leading IT support teams
  • Hands-on experience with ISO 27001 frameworks
  • Demonstrated track record in SaaS management tools
  • Experience managing hardware procurement processes

Work Rights

Not specified

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