The Eligibility Officer will be required to make decisions on whether to accept, or reject claims, and transition claims to appropriate Case Managers for ongoing management
Job Summary
The Eligibility Officer will be required to make decisions on whether to accept, or reject claims, and transition claims to appropriate Case Managers for ongoing management.
Your strength in technical knowledge of the relevant legislation and resilience to achieve business and Worksafe objectives, through utilisation of your analytical and communication capability will see your success in this position.
DXC is committed to building better futures for our customers, colleagues, environment, and communities.
Matching Summary
The Eligibility Officer will be required to make decisions on whether to accept, or reject claims, and transition claims to appropriate Case Managers for ongoing management.
Skills & Requirements
Must-have
Workers Compensation legislation knowledge
Decision making on claims
Calculate PIAWE
Identify recovery potential
Analytical and communication capability
Customer service focus
Nice-to-have
Continuous improvement and initiative
Flexibility and ability to adapt
Concern for others
Key Requirements
2+ years initial claims assessment experience
1+ year paralegal or legal assistant experience
Strong knowledge of Workplace Injury Rehabilitation & Compensation Act 2013
Intermediate to advanced knowledge of ACCtion and Novus