Up to £28,100 pro rata; not specified; not specifi...
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Professional reception and back office service
High standard of customer service
Efficient handling of complaints and queries
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Nuffield Health is seeking a part-time Patient Concierge for its corporate clinic in the City of London. The role involves providing excellent customer service, managing patient queries, and ensuring smooth operations of the clinic.
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Job Summary
Provide a professional reception and back office service for the clinic, managing client and internal queries in an efficient and timely manner.
Ensure a high standard of customer service at all times and work to facilitate the smooth day-to-day running of the services.
We want you to love coming to work, feeling healthy, happy and valued, with a benefits package including free gym membership and a cycle to work scheme.
Matching Summary
Match Score: 75
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Nuffield Health is seeking a part-time Patient Concierge for its corporate clinic in the City of London. The role involves providing excellent customer service, managing patient queries, and ensuring smooth operations of the clinic.
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Salary
Up to £28,100 Pro Rata; Not specified; Not specified
Skills & Requirements
Must-have
Professional reception and back office service
High standard of customer service
Efficient handling of complaints and queries
Data protection principles adherence
Accurate client data input
Nice-to-have
Self-motivated with initiative
Well-presented and professional appearance
High level of interpersonal skills
Champion Nuffield Health brand and values
Key Requirements
NVQ Level 2 in Business and Administration or equivalent
GCSE English and Maths or equivalent
Educated to A-level or equivalent
Good IT and Key Board Skills
Experience of working in a customer facing environment
Knowledge and understanding of clinical terminology