The role focuses on driving efficiency and effectiveness in the Service Chapter through process automation, technology implementation, and data generation for decision-making
Job Summary
The role focuses on driving efficiency and effectiveness in the Service Chapter through process automation, technology implementation, and data generation for decision-making.
Key responsibilities include generating, analyzing, and automating reports based on KPIs, CX results, or OKRs, and supporting the maximum utilization of digital tools like Dashboards, SAP, and Rexis.
The company culture encourages personal expression, open dialogue, and genuine connections, valuing acceptance and respect to foster personal and professional growth.
Matching Summary
The role focuses on driving efficiency and effectiveness in the Service Chapter through process automation, technology implementation, and data generation for decision-making.
Skills & Requirements
Must-have
Data analysis and automation
Digital tools implementation
Service process optimization
CRM platform administration
Supplier performance management
Nice-to-have
Digital mindset
Continuous improvement focus
Agile methodologies
Design Thinking
Lean principles
Key Requirements
Professional degree in Engineering or related fields
Experience in data analysis and task automation
Experience in administrative or operational support
Proficiency in digital tools (CRM, SAP, etc.)
Familiarity with Agile and innovation methodologies