Representative, Patient Access (ma) - Lv Craig-family Med Cl - Full Time 10 Hour Rotating Shift (non-exempt) (non-union)

uscdirectory.usc.edu

$22.00 – $34.18; bonus/equity: not specified; bene...
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Excellent customer service skills
Knowledge of medical terminology
Experience with electronic health records
** The Patient Access Representative position at USC requires a candidate with extensive knowledge in patient check-in/out processes, payment collection, and medical record management. The role emphasizes superior customer service and involves both front office and medical assistant duties, including patient interaction and support in clinical procedures. **

Job Summary

  • The Patient Access Representative is the first point of contact for patients, ensuring a superior customer service experience.
  • This role involves scheduling appointments, managing patient records, and assisting with clinical procedures.
  • Compliance with safety regulations and patient confidentiality is a priority in this position.

Matching Summary

Match Score: 75

** The Patient Access Representative position at USC requires a candidate with extensive knowledge in patient check-in/out processes, payment collection, and medical record management. The role emphasizes superior customer service and involves both front office and medical assistant duties, including patient interaction and support in clinical procedures. **

Salary

$22.00 – $34.18; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Knowledge of medical terminology
  • Experience with electronic health records

Nice-to-have

  • Bilingual in English and Spanish
  • Ability to handle upset patients
  • Experience in an ambulatory clinic setting

Key Requirements

  • High School diploma or equivalent
  • Graduate from an accredited Medical Assistant program
  • 0-1 year experience in a medical office

Work Rights

Not specified

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