You will play a critical role in enhancing client experiences and enabling global growth by providing overall technical support services and collaborating with internal teams
Job Summary
You will play a critical role in enhancing client experiences and enabling global growth by providing overall technical support services and collaborating with internal teams.
Key responsibilities include owning and coordinating client incidents, taking accountability for client SLAs, and delivering KPI reporting.
Nasdaq offers a competitive rewards package including base salary, annual bonus, equity, pension, generous vacation days, and a hybrid work environment.
Matching Summary
You will play a critical role in enhancing client experiences and enabling global growth by providing overall technical support services and collaborating with internal teams.
Skills & Requirements
Must-have
Technical support services
Client incident coordination
Enterprise software implementation
Unix/Linux and cloud knowledge
Capital markets understanding
Nice-to-have
Collaborative and strategic mindset
Global mindset and passion for finance
Data-driven communication skills
Presenting to diverse audiences
Key Requirements
Bachelor’s degree in Engineering or related field, or equivalent experience
Strong client orientation and relationship-building skills