Desk Consultant - 6-month Contract / Secondment

Txcba

Unknown
Base: competitive remuneration; bonus/equity: perf...
Level 1/ level 2 tech support experience
Windows and macos support
Vpn solutions expertise
The technology division delivers the Group’s world leading information technology capability focused on driving better experiences for colleagues

Job Summary

  • The technology division delivers the Group’s world leading information technology capability focused on driving better experiences for colleagues.
  • This secondment role involves ensuring continuity of technology services by providing timely, high quality IT solutions and driving service and process improvements.
  • The role offers an inclusive, collaborative team environment with excellent career progression, limitless learning opportunities, competitive remuneration, and enviable employee benefits.

Matching Summary

The technology division delivers the Group’s world leading information technology capability focused on driving better experiences for colleagues.

Salary

Base: Competitive remuneration; Bonus/Equity: Performance based bonus incentives; Benefits: Employee benefits across banking, health and education

Skills & Requirements

Must-have

  • Level 1/ Level 2 Tech support experience
  • Windows and MacOS support
  • VPN Solutions expertise
  • iOS platform support
  • ITSM best practice principles
  • Rotation-based working across Sydney sites

Nice-to-have

  • Excellent communication skills
  • Stakeholder management skills
  • Proactive problem solving
  • Ability to work under pressure
  • Strong organisation and time management
  • Ability to navigate ambiguity

Key Requirements

  • Experienced technical support specialist
  • Guided by ITSM best practice principles
  • Ability to maintain composure in high velocity situations

Work Rights

Not specified

Tailored Resume

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