The Patient Service Representative 2 acts as a liaison between patients and professional staff, facilitating clerical and reception responsibilities and assisting in administrative tasks
Job Summary
The Patient Service Representative 2 acts as a liaison between patients and professional staff, facilitating clerical and reception responsibilities and assisting in administrative tasks.
Essential functions include accurate patient scheduling, pre-arrival financial clearance, patient registration, clinic daily operations, and delivering excellent customer service.
The organization's vision is 'Creating America’s healthiest community, together' with a mission of 'In the spirit of love and compassion, better health, better care, better value'.
Matching Summary
The Patient Service Representative 2 acts as a liaison between patients and professional staff, facilitating clerical and reception responsibilities and assisting in administrative tasks.
Salary
$22.91 - $32.07; Not specified; Not specified
Skills & Requirements
Must-have
Electronic health record system
Patient demographics and insurance
Payment processing and reconciliation
Customer service and patient care
Teamwork and collaboration
Nice-to-have
Lean principles of continuous improvement
Champion of change
Professionalism and confidentiality
Key Requirements
One year prior healthcare experience
Nine months PSR Tier 1 role at St Charles
High school diploma or GED
Ability to travel to business functions/trainings/meetings