Ambulatory Patient Access Representative - Hilliard Cth

Nationwide Children's Hospital

Hilliard, OH, United States
Excellent customer service
Patient registration
Insurance verification
Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts when indicated

Job Summary

  • Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts when indicated.
  • Provides excellent customer service to patients and families by applying best practices and standard operating procedures.
  • Establishes and maintains open communication with all departments that Patient Access interacts with and clinical staff in those areas.

Matching Summary

Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts when indicated.

Skills & Requirements

Must-have

  • Excellent customer service
  • Patient registration
  • Insurance verification
  • Scheduling appointments
  • Handling patient demographics

Nice-to-have

  • Team communication
  • Precepting new employees
  • Stressful environment multitasking

Key Requirements

  • High School Diploma or equivalent
  • Associate’s Degree preferred
  • One year of health care experience preferred
  • CPR certification as determined by manager

Work Rights

Not specified

Tailored Resume

Cover Letter