This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services
Job Summary
This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services.
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).
In case you are selected for a Content Moderator role, the nature of the job will include accessing explicit content that includes text, picture, video etc.
Matching Summary
This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services.
Skills & Requirements
Must-have
customer service orientation
strong computer navigation skills
ability to effectively communicate
dependable with strong attention to detail
skilled in multi-tasking
tolerance for repetitive work
Nice-to-have
demonstrate patience
ability to work independently
maintain a pleasant tone
flexible and adapt to changes
Key Requirements
Graduate / Undergraduate in any discipline
Ability to rotate shifts
Content Moderator role requires reviewing sensitive content