The Client Success Associate role provides client service and relationship management to our Australia based clients across the wealth management market
Job Summary
The Client Success Associate role provides client service and relationship management to our Australia based clients across the wealth management market.
As a product expert, you will provide client training and support to ensure clients understand how to get the best value from our data and research products.
At ISS STOXX, our people are our driving force and we are committed to building a culture that values diverse skills, perspectives, and experiences.
Matching Summary
The Client Success Associate role provides client service and relationship management to our Australia based clients across the wealth management market.
Skills & Requirements
Must-have
Client service and relationship management
Product training and support
Client feedback for product enhancements
Client engagement and retention strategy
MS Office proficiency (Excel, PowerPoint)
Nice-to-have
Proactive attitude and willingness to learn
Ability to work independently and collaboratively
Team player
Key Requirements
2-4 years industry experience
Bachelor or Masters degree preferred
Financial services, technology, media, information service vendors, insurance, investment management or superannuation experience
Understanding of wealth management, superannuation, life insurance and management investments preferred