Customer Lending Specialist

Xn Karrirbanken Kcb

Brisbane, Queensland, Australia
Hybrid
Customer relationship building
Identify customer needs
Lending interview
Building and maintaining positive relationships with our customers is our passion

Job Summary

  • Building and maintaining positive relationships with our customers is our passion.
  • As a Customer Lending Specialist, you will take accountability over every interaction, identifying your customer’s needs, offering solutions and maintaining regular contact to drive positive outcomes and experiences.
  • Your career pathway is endless with the direct lending team.

Matching Summary

Building and maintaining positive relationships with our customers is our passion.

Skills & Requirements

Must-have

  • Customer relationship building
  • Identify customer needs
  • Lending interview
  • Needs-based conversations
  • Resolve customer queries
  • Product knowledge
  • Risk mindset

Nice-to-have

  • Continuous improvement mindset
  • Empathy toward customers
  • Adaptability
  • Self-motivated
  • Passion for guiding customers

Key Requirements

  • Some experience in home lending
  • Ability to work in a team
  • Organised and great time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter