Collections Specialist

VARSITY SPIRIT, A VARSITY BRANDS COMPANY

Farmers Branch, TX, US
**
Manage large portfolios of 2,000+ accounts
High volume of calls and emails
Negotiate payment arrangements
** Varsity Spirit is seeking a Collections Specialist to join their Financial Services team in Farmers Branch, TX, focusing on managing collections for assigned accounts. The role requires strong analytical, interpersonal, and organizational skills, along with proficiency in Microsoft Office and experience in commercial collections. **

Job Summary

  • Manage a worklist of 2,000+ accounts daily, responding to and resolving a high volume of customer inquiries via phone and email.
  • Serve as a front-line representative for the Financial Services team, providing professional, solution-driven customer service and negotiating payment plans.
  • This hybrid role requires candidates to reside within a reasonable commuting distance of Farmers Branch, TX, with specific in-office and remote work hours.

Matching Summary

Match Score: 75

** Varsity Spirit is seeking a Collections Specialist to join their Financial Services team in Farmers Branch, TX, focusing on managing collections for assigned accounts. The role requires strong analytical, interpersonal, and organizational skills, along with proficiency in Microsoft Office and experience in commercial collections. **

Skills & Requirements

Must-have

  • Manage large portfolios of 2,000+ accounts
  • High volume of calls and emails
  • Negotiate payment arrangements
  • Account reconciliation and dispute resolution
  • Proficient in Microsoft Office Suite

Nice-to-have

  • Customer-centric values
  • Conflict resolution skills
  • Work in a fast-paced environment
  • Handle sensitive matters with tact

Key Requirements

  • High School Diploma or GED
  • 3-5 years of Collections or AR experience
  • Experience with large ERP systems (SAP, High Radius preferred)
  • Proficiency in Microsoft Excel (v-lookups, filters, pivot tables preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter