Registration Coordinator 1 - Outpatient Care Powell
The Ohio State University Wexner Medical Center
Powell, US
Accurate patient demographic and insurance information
Excellent customer service skills
Proficiency in emr and scheduling systems
The Revenue Cycle is responsible for providing excellent customer service while processing patient demographic and insurance information efficiently and accurately
Job Summary
The Revenue Cycle is responsible for providing excellent customer service while processing patient demographic and insurance information efficiently and accurately.
This position is responsible for providing consumers (clinical staff and patients) with accurate, up-to-date information regarding products, services and general procedures.
Assures accurate appointment, demographic and insurance information is gathered to support clinical and financial needs including changes to insurance or other patient information.
Matching Summary
The Revenue Cycle is responsible for providing excellent customer service while processing patient demographic and insurance information efficiently and accurately.
Skills & Requirements
Must-have
Accurate patient demographic and insurance information
Excellent customer service skills
Proficiency in EMR and scheduling systems
Problem-solving customer issues
Scheduling patient appointments
Nice-to-have
Medical terminology knowledge
Experience with third-party reimbursement
Ability to work in multiple systems
Positive attitude and team orientation
Key Requirements
High School Diploma or GED
Minimum 6 months experience in customer service or a healthcare environment