Bilingual Retention Field Representative - Queens

Centene

Queens, New York, United States
Base: $23.23 - $39.61 ph; bonus/equity: not specif...
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Fluency in arabic, polish, spanish, or hindi/urdu
Authorization to work in the u.s. without visa sponsorship
Ability to meet daily production metrics
** Centene is seeking a Bilingual Retention Field Representative in Queens, NY, responsible for retaining current membership through community outreach and education on Fidelis Care products. The ideal candidate should be fluent in a preferred language (Arabic, Polish, Spanish, or Hindi/Urdu) and have experience in healthcare or customer service. **

Job Summary

  • The Field Retention Representative is responsible for retaining current membership through telephonic and field outreach in Queens, NY.
  • Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
  • Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K, and flexible work schedules.

Matching Summary

Match Score: 75

** Centene is seeking a Bilingual Retention Field Representative in Queens, NY, responsible for retaining current membership through community outreach and education on Fidelis Care products. The ideal candidate should be fluent in a preferred language (Arabic, Polish, Spanish, or Hindi/Urdu) and have experience in healthcare or customer service. **

Salary

Base: $23.23 - $39.61 per hour; Bonus/Equity: Not specified; Benefits: Health insurance, 401K, stock purchase plans, tuition reimbursement, paid time off

Skills & Requirements

Must-have

  • Fluency in Arabic, Polish, Spanish, or Hindi/Urdu
  • Authorization to work in the U.S. without visa sponsorship
  • Ability to meet daily production metrics

Nice-to-have

  • Passion for identifying unfulfilled member needs
  • Experience with Sales Force and Facets systems
  • Strong communication and problem-solving skills

Key Requirements

  • High School Diploma or GED required
  • Minimum 1 year healthcare related experience preferred
  • Minimum 1 year customer service or sales experience preferred
  • Valid Driver's License may be required
  • Must pass proficiency tests with minimum 85% score within 2 attempts

Work Rights

Must be authorized to work in the U.S. without visa sponsorship

Tailored Resume

Cover Letter