The Assistant Guest Services Manager plays a key leadership role in ensuring our elevated standards of luxury service remain consistent throughout this period of transition
Job Summary
The Assistant Guest Services Manager plays a key leadership role in ensuring our elevated standards of luxury service remain consistent throughout this period of transition.
In this role, you will support an engaged Guest Services team, contribute to the success of Front Office operations, and lead the Bell Desk team with confidence and professionalism.
Subsidized staff accommodation assistance provided, employee travel program with discounts, and access to the Mountain Explorer Travel Program are among the job perks.
Matching Summary
The Assistant Guest Services Manager plays a key leadership role in ensuring our elevated standards of luxury service remain consistent throughout this period of transition.
Skills & Requirements
Must-have
Guest Services operations
Bell Desk leadership
Front Office support
team supervision and training
guest satisfaction
operational excellence
Nice-to-have
living and working in Jasper
leading teams through change
personalized guest service
building local relationships
Key Requirements
1-2 years Rooms managerial experience
Valid Alberta Driver’s Licence
Proficient in Opera, Royal Service Manager, iConcierge