Bilingual Spanish | Answering Service Care Agents

Answering Service Care

Remote
Base: $15.50ph to $19.00ph depending on state + te...
Remote
Bilingual english/spanish communication
Inbound and outbound call handling
Lead intake and appointment scheduling
Answering Service Care is a third-generation family business with over 50 years of experience providing professional, reliable customer service to more than 4,000 businesses nationwide

Job Summary

  • Answering Service Care is a third-generation family business with over 50 years of experience providing professional, reliable customer service to more than 4,000 businesses nationwide.
  • The role involves delivering exceptional bilingual Spanish customer support by handling calls, scheduling appointments, and supporting clients across diverse industries with empathy and professionalism.
  • Employees benefit from competitive pay, weekly performance bonuses, health coverage, PTO starting day one, and various reimbursement programs, all within a supportive and growth-oriented work environment.

Matching Summary

Answering Service Care is a third-generation family business with over 50 years of experience providing professional, reliable customer service to more than 4,000 businesses nationwide.

Salary

Base: $15.50/hr to $19.00/hr depending on state and tenure; Bonus/Equity: Weekly performance bonuses starting at $2.75/hr above base pay; Benefits: Health/Dental/Vision coverage (FT), PTO, Employee Assistance Program, childcare and gym membership reimbursements

Skills & Requirements

Must-have

  • Bilingual English/Spanish communication
  • Inbound and outbound call handling
  • Lead intake and appointment scheduling
  • Live chat, SMS, and email support
  • Multi-tasking in fast-paced environment
  • Intermediate to advanced computer skills

Nice-to-have

  • Empathetic and compassionate customer approach
  • Strong verbal and written communication skills
  • Ability to maintain patience under pressure
  • People-first culture alignment
  • Career growth and training opportunities

Key Requirements

  • Bilingual English/Spanish fluency
  • Excellent listening and communication skills
  • Ability to multi-task in fast-paced settings
  • Intermediate to advanced computer proficiency

Work Rights

Not specified

Tailored Resume

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