Oficial De Gestión De Respuesta Al Cliente

International Rescue Committee Inc

El Salvador
1-2 years ngo experience
Experience with vulnerable populations
Data collection and analysis skills
The International Rescue Committee is seeking a Client Response Manager to oversee customer accountability actions in Central America

Job Summary

  • The International Rescue Committee is seeking a Client Response Manager to oversee customer accountability actions in Central America.
  • This role involves managing feedback mechanisms, analyzing client data, and generating reports to improve program design and execution.
  • Candidates must have a degree in social sciences or related fields and prior experience working with at-risk populations.

Matching Summary

The International Rescue Committee is seeking a Client Response Manager to oversee customer accountability actions in Central America.

Skills & Requirements

Must-have

  • 1-2 years NGO experience
  • Experience with vulnerable populations
  • Data collection and analysis skills
  • Humanitarian principles understanding
  • Report generation and presentation

Nice-to-have

  • CommCare tool knowledge
  • PowerBI visualization skills
  • Strong problem-solving initiative
  • Diversity promotion mindset
  • Focus group facilitation experience

Key Requirements

  • Bachelor's degree in Social Sciences or related field
  • 1-2 years of work experience
  • Minimum 1 year experience with vulnerable populations
  • Proficiency in Word, Excel, and PowerPoint

Work Rights

Not specified

Tailored Resume

Cover Letter