Production Support Engineer - Execution Services - Assistant Vice President
Citi Handlowy
Competitive base salary (annually reviewed); discr...
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Application support experience in fx suite
Cloud server experience ecs aws
Ms sql oracle database knowledge
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Citi Handlowy is seeking a Production Support Engineer to join their Execution Services team, where the successful candidate will provide technical and business support for the Custody FX suite of applications. The role emphasizes problem-solving, collaboration with stakeholders, and involves both technical engineering and incident management skills.
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Job Summary
The role involves providing Level 2 support for the Custody FX product within Citi's Execution Services team.
Candidates will engage with global stakeholders across EMEA, APAC, and NAM regions to ensure smooth issue handovers.
The position offers a competitive base salary, discretionary bonus, and a hybrid working model with up to two days at home per week.
Matching Summary
Match Score: 75
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Citi Handlowy is seeking a Production Support Engineer to join their Execution Services team, where the successful candidate will provide technical and business support for the Custody FX suite of applications. The role emphasizes problem-solving, collaboration with stakeholders, and involves both technical engineering and incident management skills.
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Salary
Competitive base salary (annually reviewed); Discretionary annual performance related bonus; Benefits include 27 days leave, medical care, pension
Skills & Requirements
Must-have
Application support experience in FX suite
Cloud server experience ECS AWS
MS SQL Oracle Database knowledge
Windows UNIX OS proficiency
ITIL Incident Change Problem management
Nice-to-have
Shell scripting or Python automation
ITRS Geneos monitoring tool experience
MQ mechanism understanding
Hybrid work flexibility
Strong stakeholder communication skills
Key Requirements
Relevant experience in application support role
Hands-on experience with cloud servers like ECS AWS
Proficiency in MS SQL/Oracle Database and Windows/UNIX OS
Understanding of ITIL principles including Incident Management