Customer Service Representative

AmeriVet

Hicksville, NY, United States
Competitive pyy; performance bonuses available; 40...
Onsite (specific working conditions not detailed)
High school diploma or equivalent work experience
Excellent communication skills
Strong organizational skills for multiple tasks
AmeriVet is seeking a Customer Service Representative in Hicksville, NY, to provide exceptional client experiences while supporting the veterinary team. The role involves managing client communications, scheduling appointments, and maintaining patient information, with a focus on compassion and efficiency

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience for pets and their families.
  • Team members benefit from tailored development programs, mentorship, competitive pay, performance bonuses, and comprehensive health and wellness resources.
  • The role requires managing appointments, triaging inquiries, processing billing transactions, and maintaining accurate patient records in a fast-paced environment.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative in Hicksville, NY, to provide exceptional client experiences while supporting the veterinary team. The role involves managing client communications, scheduling appointments, and maintaining patient information, with a focus on compassion and efficiency.

Salary

Competitive pay; Performance bonuses available; 401(k) matching included

Skills & Requirements

Must-have

  • High school diploma or equivalent work experience
  • Excellent communication skills
  • Strong organizational skills for multiple tasks
  • Ability to lift up to 40 pounds
  • Flexibility to work Saturdays until 2pm

Nice-to-have

  • Prior customer service in veterinary setting
  • Empathy when dealing with emotional clients
  • Experience with Avimark software preferred
  • Basic proficiency with scheduling software

Key Requirements

  • High school diploma or equivalent
  • Prior customer service experience preferred
  • Physical ability to lift 40 pounds
  • Availability for Saturday shifts

Work Rights

Not specified

Tailored Resume

Cover Letter