Senior Analyst, Client Success Management

Concentrix

Makati City, Philippines
Develop survey instruments
Manage projects through all phases
Monitor quality timing and budget
The role involves developing survey instruments and managing projects through all phases including initial launch

Job Summary

  • The role involves developing survey instruments and managing projects through all phases including initial launch.
  • Candidates will monitor and communicate the status of survey research programs to clients and internal stakeholders.
  • The team is part of the Voice of the Customer Analytics division focused on delivering insights to improve outcomes.

Matching Summary

The role involves developing survey instruments and managing projects through all phases including initial launch.

Skills & Requirements

Must-have

  • Develop survey instruments
  • Manage projects through all phases
  • Monitor quality timing and budget
  • Communicate status to clients
  • Collaborate with cross-functional teams

Nice-to-have

  • Strong client orientation
  • Contribute to best practice development
  • Participate in regularly scheduled meetings
  • Drive growth for clients

Key Requirements

  • Mandatory training completion within timeframe
  • Experience in survey research programs
  • Project management capabilities

Work Rights

Not specified

Tailored Resume

Cover Letter