Service Coordinator

Emcor Group

Raleigh, NC, US
Not specified; benefits: health insurance, 401(k) ...
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Dispatching service technicians
Managing field schedules
Processing billing and payroll
** Emcor Group is seeking a Service Coordinator for its Raleigh, NC office, primarily focused on managing dispatch schedules for field technicians and handling customer communications. The ideal candidate will have a strong background in administrative support, particularly in dispatch roles within the HVAC or similar industries. **

Job Summary

  • The role involves managing daily dispatch schedules for field technicians to ensure efficient service delivery at customer facilities.
  • Employees will handle critical administrative tasks including billing, payrolling, and accurate work order entry in the company software system.
  • The position offers comprehensive benefits starting on the first day of the month after hire, including health insurance, 401(k) matching, and paid time off.

Matching Summary

Match Score: 75

** Emcor Group is seeking a Service Coordinator for its Raleigh, NC office, primarily focused on managing dispatch schedules for field technicians and handling customer communications. The ideal candidate will have a strong background in administrative support, particularly in dispatch roles within the HVAC or similar industries. **

Salary

Not specified; Benefits: Health Insurance, 401(k) match up to 6%, 104 hours PTO, 10 Paid Holidays

Skills & Requirements

Must-have

  • Dispatching service technicians
  • Managing field schedules
  • Processing billing and payroll
  • Customer communication skills
  • Work order software proficiency

Nice-to-have

  • Construction industry experience
  • HVAC equipment background
  • Fast-paced environment adaptability
  • Strong problem-solving abilities
  • Self-motivated team player

Key Requirements

  • Heavy background in administrative support of a dispatch role
  • Prior experience dispatching Service Technicians preferred
  • Computer literacy required for technology-driven environment

Work Rights

Not specified

Tailored Resume

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