Customer Service Officer

INITIA MANAGEMENT PTE. LTD.

Singapore, Singapore
Professional grooming standards
Precise communication skills
Service-oriented attitude
The role involves communicating with customers to understand their needs and resolving feedback to ensure a wonderful salon experience

Job Summary

  • The role involves communicating with customers to understand their needs and resolving feedback to ensure a wonderful salon experience.
  • Responsibilities include handling phone enquiries with proper etiquette, serving refreshments, and scheduling appointments for clients.
  • The position requires gathering customer satisfaction levels and providing feedback to improve operations while complying with data protection regulations.

Matching Summary

Match Score: 75

The role involves communicating with customers to understand their needs and resolving feedback to ensure a wonderful salon experience.

Skills & Requirements

Must-have

  • Professional grooming standards
  • Precise communication skills
  • Service-oriented attitude
  • Phone etiquette proficiency
  • Appointment scheduling capability

Nice-to-have

  • Prior beauty line experience
  • Passion for customer service
  • Ideas for operational improvement
  • Data protection compliance knowledge

Key Requirements

  • Well-groomed professional appearance
  • Good communication skills
  • Service oriented passion
  • Beauty line experience advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter