Subject Matter Expert (danish - Speaking) - On-site Tr02

Concentrix

Barcelona, Spain
Base: 20,484 euros grosspyear; bonus: up to 1,000 ...
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Bilingual proficiency in danish and english
Strong leadership and mentoring skills
In-depth knowledge of call center operations
** Concentrix is seeking a bilingual Danish-speaking Subject Matter Expert to join their team in Barcelona. The role involves driving sales cycles, nurturing client relationships, and enhancing customer service processes within a dynamic environment. **

Job Summary

  • This role involves driving the sales cycle, nurturing client relationships, and showcasing expertise in advanced cloud technologies within a global technology services leader.
  • The position offers a competitive salary package including a base of 20,484 euros plus a potential bonus and private medical insurance.
  • Candidates will collaborate with cross-functional teams to improve processes, conduct coaching sessions, and ensure service level agreements are met while developing training materials.

Matching Summary

Match Score: 75

** Concentrix is seeking a bilingual Danish-speaking Subject Matter Expert to join their team in Barcelona. The role involves driving sales cycles, nurturing client relationships, and enhancing customer service processes within a dynamic environment. **

Salary

Base: 20,484 euros gross/year; Bonus: Up to 1,000 euros gross/year; Benefits: Private medical insurance included

Skills & Requirements

Must-have

  • Bilingual proficiency in Danish and English
  • Strong leadership and mentoring skills
  • In-depth knowledge of call center operations
  • Experience with quality monitoring tools
  • Proficiency in CRM software and ticketing tools

Nice-to-have

  • Excellent analytical and problem-solving skills
  • Ability to work in a fast-paced environment
  • Curious mindset willing to learn new technologies
  • Natural talent for helping others exceed expectations

Key Requirements

  • Fluency in Danish language required
  • Fluency in English language required
  • Leadership experience in customer service
  • Experience with contact center reporting systems

Work Rights

Not specified

Tailored Resume

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