Officer Collect Inbound Outbound Rbc

Absa

Customer experience excellence
Service level agreement adherence
Compliance and risk management
The role involves delivering day-to-day knowledge work to execute predefined objectives according to standard operating procedures

Job Summary

  • The role involves delivering day-to-day knowledge work to execute predefined objectives according to standard operating procedures.
  • Employees serve as informational support for cardholders, branches, and merchants to achieve contracted service level agreements.
  • Absa Bank Limited is an equal opportunity employer prioritizing diversity and equitable demographic representation in compliance with the Employment Equity Act.

Matching Summary

The role involves delivering day-to-day knowledge work to execute predefined objectives according to standard operating procedures.

Skills & Requirements

Must-have

  • Customer experience excellence
  • Service level agreement adherence
  • Compliance and risk management

Nice-to-have

  • Strong communication skills
  • Team collaboration mindset
  • Commitment to African growth

Key Requirements

  • Further Education and Training Certificate (FETC) in Business, Commerce and Management Studies

Work Rights

Not specified

Tailored Resume

Cover Letter