Patient Support Specialist

Geode Health

Base: $20ph; bonus/equity: bonus; benefits: medica...
Fully remote
Scheduling patient appointments
Handling billing inquiries
Multi-channel patient communication
Geode Health is a rapidly growing, national provider of outpatient mental health services committed to making mental health more accessible, affordable and effective

Job Summary

  • Geode Health is a rapidly growing, national provider of outpatient mental health services committed to making mental health more accessible, affordable and effective.
  • The Patient Support Specialist is responsible for scheduling appointments, resolving billing inquiries, and maintaining departmental goals while ensuring HIPAA compliance.
  • Geode Health offers competitive compensation, flexible schedules, professional development opportunities, comprehensive benefits, and a supportive clinical community.

Matching Summary

Geode Health is a rapidly growing, national provider of outpatient mental health services committed to making mental health more accessible, affordable and effective.

Salary

Base: $20/hour; Bonus/Equity: bonus; Benefits: Medical, dental, vision, life insurance, disability, paid vacation, 401k matching

Skills & Requirements

Must-have

  • Scheduling patient appointments
  • Handling billing inquiries
  • Multi-channel patient communication
  • Maintaining HIPAA confidentiality
  • Conflict resolution skills
  • Multi-tasking in patient interactions

Nice-to-have

  • Experience in behavioral health call center
  • Creative and strategic thinking
  • Passionate about mental health mission
  • Organized and process-oriented
  • Self-starter with ownership mentality
  • Lifelong learner open to feedback

Key Requirements

  • 2-4 years healthcare experience
  • Experience with insurance plans and benefits
  • High School diploma or GED

Work Rights

Not specified

Tailored Resume

Cover Letter