Patient Service Representative I (psr) - Antenatal Care

Advocate Health

Chicago, IL, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Emr system registration
Patient appointment scheduling
Answering multiple phone lines
Provides efficient, high-quality service to patients for appointments, information, bills, and referrals

Job Summary

  • Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.
  • Responsible for accurate patient registration, appointment coordination, telephone communication, and resolving patient inquiries.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, and career development programs.

Matching Summary

Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: No

Skills & Requirements

Must-have

  • EMR system registration
  • Patient appointment scheduling
  • Answering multiple phone lines
  • Resolving patient billing inquiries
  • Maintaining patient confidentiality
  • Handling difficult callers/customers/patients

Nice-to-have

  • Working knowledge of eClinicalWorks
  • Ability to function in high volume
  • Ability to work under stressful conditions

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • CRT/PC experience in a customer service setting

Work Rights

Not specified

Tailored Resume

Cover Letter