Analyst, Online Client Service - Temporary 12 Months

BDC (Business Development Bank of Canada)

Montreal, Canada
On-site
Provide technical support
Analyze loan applications
Bilingualism in french and english
Provide personalized guidance and technical support to entrepreneurs through multiple channels (phone, email, chat, and digital platforms)

Job Summary

  • Provide personalized guidance and technical support to entrepreneurs through multiple channels (phone, email, chat, and digital platforms).
  • Review and analyze loan applications to ensure accuracy and compliance.
  • This role is temporary for 12 months and requires bilingualism in both French and English, spoken and written.

Matching Summary

Provide personalized guidance and technical support to entrepreneurs through multiple channels (phone, email, chat, and digital platforms).

Skills & Requirements

Must-have

  • Provide technical support
  • Analyze loan applications
  • Bilingualism in French and English
  • Client-focused environment

Nice-to-have

  • Trusted advisor to entrepreneurs
  • Collaborative mindset
  • Genuine desire to help entrepreneurs

Key Requirements

  • College degree in commerce, administration, or related field
  • 1-3 years of experience in customer service, technical support and/or financial services
  • Excellent communication skills in English and French (written and spoken)

Work Rights

Not specified

Tailored Resume

Cover Letter