Senior Director, Shared Services Operations, Strategy & Agentic Transformation

Salesforce UK

United Kingdom
Base: $181,700 - $304,700; bonus/equity: not speci...
On-site
Agentic ai workflows
Ai governance & ethics
Process re-imagination
Salesforce UK is seeking a Senior Director of Shared Services Operations to lead the transition to an "Agentic Enterprise," focusing on the implementation of Agentic AI workflows to enhance business processes. The ideal candidate will have extensive experience in shared services and digital transformation, particularly in AI applications within finance and procurement

Job Summary

  • This Senior Director will spearhead the transition to an "Agentic Enterprise," identifying, designing, and deploying Agentic AI workflows to improve operating margins, speed, and accuracy across Finance, Sales Ops, and Procurement.
  • Responsibilities include defining the Agentic AI roadmap, serving as a liaison for CFO & COO transformation, establishing AI governance and ethics frameworks, and reimagining processes through deep-dive process mining.
  • The role requires 10+ years of experience in Shared Services, Procurement, or BPO with a recent focus on Digital Transformation, and proven experience deploying Agentic AI frameworks.

Matching Summary

Match Score: 85

Salesforce UK is seeking a Senior Director of Shared Services Operations to lead the transition to an "Agentic Enterprise," focusing on the implementation of Agentic AI workflows to enhance business processes. The ideal candidate will have extensive experience in shared services and digital transformation, particularly in AI applications within finance and procurement.

Salary

Base: $181,700 - $304,700; Bonus/Equity: Not specified; Benefits: Included

Skills & Requirements

Must-have

  • Agentic AI workflows
  • AI Governance & Ethics
  • Process Re-imagination
  • Global Partner Integration
  • Cross-Functional AI Orchestration

Nice-to-have

  • Strategic Storytelling
  • Servant Leadership
  • AI-fluency

Key Requirements

  • 10+ years in Shared Services, Procurement, or BPO with Digital Transformation focus
  • 3+ years leading high-impact automation programs with GenAI
  • 8+ years of People Leadership
  • Proficiency in Agentic AI & LLMs
  • CFO/COO Domain Expertise
  • Data Literacy

Work Rights

Not specified

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