Pre-registration Specialist Ii

University of Arkansas for Medical Sciences

Base: commensurate with education + experience; bo...
Complicated patient registrations
Coordination of benefits issues
Insurance verification and eligibility
The University of Arkansas for Medical Sciences offers a collaborative healthcare environment focused on improving patient care and supports diversity and teamwork

Job Summary

  • The University of Arkansas for Medical Sciences offers a collaborative healthcare environment focused on improving patient care and supports diversity and teamwork.
  • This position is responsible for assisting with complicated registrations, insurance verification, and coordination of benefits while providing exceptional customer service in a call center setting.
  • Employees receive benefits including medical, dental, vision plans, retirement contributions, education discounts, and career training opportunities.

Matching Summary

The University of Arkansas for Medical Sciences offers a collaborative healthcare environment focused on improving patient care and supports diversity and teamwork.

Salary

Base: Commensurate with education and experience; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, retirement, education discounts

Skills & Requirements

Must-have

  • Complicated patient registrations
  • Coordination of benefits issues
  • Insurance verification and eligibility
  • Customer service in healthcare
  • Call center environment
  • Data entry and record keeping
  • Telephone etiquette skills

Nice-to-have

  • Training and monitoring new staff
  • Effective communication skills
  • Service recovery skills
  • Patient and family centered care
  • Conflict resolution and negotiation
  • Use of office machines

Key Requirements

  • High School diploma or GED
  • 2 years customer service experience
  • 2 years healthcare experience with registration or insurance verification
  • Proof of legal authority to work in the United States
  • Annual TB screening and criminal background check

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter