Sfe & Crm Manager

Merck & Co., Inc.

Hybrid
Proven crm administration experience
Sales force effectiveness cycle execution
Data governance and quality standards
The role is accountable for system reliability, data quality, and user adoption to ensure compliant, high-value CRM use across markets

Job Summary

  • The role is accountable for system reliability, data quality, and user adoption to ensure compliant, high-value CRM use across markets.
  • You will coordinate cross-market SFE cycles including segmentation, targeting, and call planning logic while maintaining the governance framework.
  • This position requires partnering closely with commercial teams and IT stakeholders to drive continuous improvement in CRM capabilities.

Matching Summary

The role is accountable for system reliability, data quality, and user adoption to ensure compliant, high-value CRM use across markets.

Skills & Requirements

Must-have

  • Proven CRM administration experience
  • Sales Force Effectiveness cycle execution
  • Data governance and quality standards
  • Multi-country stakeholder engagement
  • Omnichannel workflow understanding

Nice-to-have

  • Biopharmaceutical industry background
  • Continuous process improvement mindset
  • Coaching and analytical focus
  • MarTech or digital certifications
  • Strategic planning capabilities

Key Requirements

  • Degree in Business, Marketing, IT, or Data & Analytics
  • Experience with Salesforce or Veeva platforms
  • No visa sponsorship available

Work Rights

Not specified

Tailored Resume

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