Operational Support Analyst

University of Arkansas System

Base: $25ph; bonus/equity: not specified; benefits...
Workday operational support
Duplicate record resolution
Ticket review and research
This position serves as the Operation Support Analyst on the Workday Operational Support team under Workday Support Services team

Job Summary

  • This position serves as the Operation Support Analyst on the Workday Operational Support team under Workday Support Services team.
  • The Operational Support Analyst is responsible for assisting with the daily review and resolution of duplicate records, review tickets, help with research, verify documentation, and assist with campus-focused reports for duplicate record resolution.
  • This is a part-time position with up to 20 hours of work per week, not exceeding 1500 hours per fiscal year.

Matching Summary

This position serves as the Operation Support Analyst on the Workday Operational Support team under Workday Support Services team.

Salary

Base: $25/hr; Bonus/Equity: Not specified; Benefits: No

Skills & Requirements

Must-have

  • Workday Operational Support
  • duplicate record resolution
  • ticket review and research
  • verify documentation
  • campus-focused reports
  • customer changes
  • org studio

Nice-to-have

  • excellent written and verbal communication
  • strong attention to detail
  • manage multiple tasks
  • creative thinking
  • work independently from home

Key Requirements

  • 30 hours undergrad degree work
  • 1 year related experience
  • Bachelor's degree equivalent
  • manage technical requirements
  • manage large volumes of data

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter