Senior Executive/ Assistant Manager, Patient Experience (OCH)

SINGHEALTH COMMUNITY HOSPITALS

D03 Queenstown, Tiong Bahru, 10 HOSPITAL BOULEVARD KHOO TECK PUAT CENTRE FOR POPULATION HEALTH 168582
Sgd 3,500 - 4,500 / monthly pm
On-site
Healthcare industry
Flexible to change
Good interpersonal communication skills
The Senior Executive/Assistant Manager, Patient Experience position at SingHealth Community Hospitals focuses on enhancing patient care through effective communication and service quality. The role involves documenting patient feedback, supporting service promotions, and contributing to a culture of service excellence in a healthcare environment

Job Summary

  • You will document and respond to feedback received from patients and caregivers
  • This includes providing the appropriate responses in a timely manner and according to feedback processes
  • You will also support in all aspects of Patient Experience promotions and events to elevate and sustain a culture of service excellence for the organisation and its patients

Matching Summary

Match Score: 85

The Senior Executive/Assistant Manager, Patient Experience position at SingHealth Community Hospitals focuses on enhancing patient care through effective communication and service quality. The role involves documenting patient feedback, supporting service promotions, and contributing to a culture of service excellence in a healthcare environment.

Salary

SGD 3,500 - 4,500 / Monthly

Skills & Requirements

Must-have

  • Healthcare Industry
  • Flexible To Change
  • Good Interpersonal Communication Skills
  • Service Recovery
  • Feedback

Nice-to-have

  • Service Excellence
  • Data Analytics
  • Initiative
  • Analyze Feedback
  • Service Delivery

Key Requirements

  • Minimum 2 years experience

Work Rights

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