Strategic Customer Success Manager

Cloudera

Not specified; not specified; comprehensive benefi...
Fully remote
Fluent english and bahasa indonesia language skills
Experience with large scale data platforms
Software implementation and upgrade management experience
The role involves acting as a trusted advisor and customer advocate to drive successful outcomes for Cloudera's highest profile customers

Job Summary

  • The role involves acting as a trusted advisor and customer advocate to drive successful outcomes for Cloudera's highest profile customers.
  • Candidates must manage a system of checks and balances between the company and the customer while aligning appropriate internal resources.
  • The position offers generous PTO, flexible WFH policies, and comprehensive benefits including mental and physical wellness programs.

Matching Summary

The role involves acting as a trusted advisor and customer advocate to drive successful outcomes for Cloudera's highest profile customers.

Salary

Not specified; Not specified; Comprehensive Benefits and Competitive Packages

Skills & Requirements

Must-have

  • Fluent English and Bahasa Indonesia language skills
  • Experience with large scale data platforms
  • Software implementation and upgrade management experience
  • Strong technology background in technical or business capacity
  • Familiarity with project lifecycle management

Nice-to-have

  • Understanding of ITIL concepts
  • Experience with RDBMS systems like Oracle or MySQL
  • Knowledge of networking concepts
  • Industry vertical experience in FSI or Telecommunications
  • Ability to work across business, technical, and senior management

Key Requirements

  • 5 or more years relevant experience
  • Degree level of education with high attainment
  • Fluent English and Bahasa Indonesia language skills

Work Rights

Not specified

Tailored Resume

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