Handles cashiering transactions, manages guest complaints, and responds to email and phone inquiries, while performing administrative and reception duties
Job Summary
Handles cashiering transactions, manages guest complaints, and responds to email and phone inquiries, while performing administrative and reception duties.
Maximizes guest satisfaction and revenue by promoting and booking various hotel services, and efficiently resolving any guest issues with a focus on exceeding expectations.
Maintains high overall guest satisfaction and quality service standards by adhering to policies, attending training, and improving departmental procedures.
Matching Summary
Handles cashiering transactions, manages guest complaints, and responds to email and phone inquiries, while performing administrative and reception duties.