Job Summary

• The External Processing Lead Agent oversees the centralized billing operations for all third‑party repair services, ensuring accuracy, compliance, and service excellence throughout the full Work Order lifecycle.
• This role is accountable for the integrity of billing and payment processes—from event creation and audit through dispute prevention, vendor payment coordination, and final billing accuracy—while maintaining strong internal controls and alignment with customer expectations.
• At bp, we support our people to learn and grow in a diverse and ambitious environment and are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

Matching Summary

Skills & Requirements

Key Requirements

• High school diploma required
• Associate or bachelor’s degree preferred
• High-volume environment experience
• Team leadership or mentoring experience
• English language proficiency

Work Rights