Sr, Quality Supervisor Eng

Boston Scientific Foundation Inc

Coyol, Alajuela, Costa Rica
On-site
Complaint investigation site (cis) team
High-quality complaint investigations
Regulatory compliance
Lead and manage the Complaint Investigation Site (CIS) team supporting Neuromodulation products, driving high-quality complaint investigations, regulatory compliance, operational performance, and continuous improvement

Job Summary

  • Lead and manage the Complaint Investigation Site (CIS) team supporting Neuromodulation products, driving high-quality complaint investigations, regulatory compliance, operational performance, and continuous improvement.
  • Serve as a subject matter expert in complaint investigations, post-market processes and risk management related to Neuromodulation products, acting as a key liaison with cross-functional partners.
  • Boston Scientific offers a collaborative culture driven by a passion for innovation, with benefits including Life-Work Integration, Community, and Career Growth.

Matching Summary

Lead and manage the Complaint Investigation Site (CIS) team supporting Neuromodulation products, driving high-quality complaint investigations, regulatory compliance, operational performance, and continuous improvement.

Skills & Requirements

Must-have

  • Complaint Investigation Site (CIS) team
  • high-quality complaint investigations
  • regulatory compliance
  • operational performance
  • continuous improvement
  • Post Market Quality objectives

Nice-to-have

  • diversity enriches our work environment
  • psychologically safe work environment
  • employee well-being
  • talent development discussions

Key Requirements

  • Bachelor’s degree in engineering or related field
  • Minimum of 5 years of experience in complaint investigations
  • Proven experience leading or mentoring technical teams
  • Strong knowledge of complaint investigation processes
  • English proficiency: 80–89% or higher
  • Minimum of 1 year in current role and recent performance rating

Work Rights

Not specified

Tailored Resume

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